KIKI Privacy Policy

At KIKI, we take your privacy seriously and are committed to protecting the personal data you share with us when you play at our online casino. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data. By registering an account and using our services, you agree to the practices described below. Players searching for KIKI casino reviews or considering KIKI login often want to understand how their data is handled before they sign up, and we want to be fully transparent about our practices from the start.

Information We Collect

We collect information about you in several ways when you interact with our platform. Some data is provided directly by you, while other information is gathered automatically as you use KIKI casino services.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We record payment information related to deposits and withdrawals, including the payment methods you use, such as Visa, Mastercard, bank transfers, or cryptocurrencies
• We gather verification documents, including your passport, ID card, driving licence, proof of address, and proof of payment method ownership when required
• We track your gaming activity, including deposits, wagers, bonus usage, and withdrawal requests
• We may collect a selfie, video verification, or recording of a verification call when needed to confirm your identity
• We automatically collect technical data such as your IP address, device type, browser information, and login timestamps

Why We Ask for Verification

Our Accounts, Payouts and Bonuses Policy requires us to verify your identity to comply with anti-fraud and licensing obligations under our Curacao Gaming Control Board licence. We may request verification documents at any time, particularly at account thresholds or when you submit a withdrawal request. If verification is requested, you must provide the necessary documents within 30 days, or your account may be suspended or terminated, and any winnings and bonus funds may be forfeited. During a fraud investigation, we require documents to be supplied within 48 hours.

How We Use Your Data

We at KIKI use your personal information for legitimate business purposes connected to running our casino platform. Our KIKI team relies on your data to operate securely, prevent fraud, and deliver the services you expect from us.

• We use your data to create and manage your account, including processing your KIKI casino login credentials
• We process your payment details to handle deposits and withdrawals in line with our Withdrawal Methods and limits
• We use your information to verify your identity and prevent underage gambling, fraud, and money laundering
• We analyze your gaming activity to apply our bonus policy, calculate wagering requirements, and manage our VIP Program loyalty points
• We use your contact details to send you promotional offers, such as a KIKI bonus or a KIKI no deposit bonus, where applicable and where you have not opted out
• We use technical data to maintain the security and functionality of our platform, both on desktop and through the KIKI app or mobile browser

Marketing Communications

We at KIKI may contact you with information about promotions, including our welcome bonuses and reload offers. If you no longer wish to receive marketing communications, you can withdraw your consent at any time by contacting our support team or adjusting your account preferences. Please note that Finland residents are not eligible for welcome bonuses under our current policy, and certain jurisdictions listed in our Restricted Countries policy are excluded from bonus offers entirely, including Sweden and the United Kingdom.

Legal Basis and Data Sharing

Our KIKI platform processes your data based on the necessity to perform our contract with you, our legitimate business interests, and our obligation to comply with applicable gambling regulations, including those set by the Curacao Gaming Control Board. We do not sell your personal data to third parties. However, we may share your information with:

• Payment providers and financial institutions to process deposits and withdrawals
• Identity verification services to confirm your age and identity
• Regulatory authorities and law enforcement where required by law
• Our payment agent, SUVYD LIMITED, registered in Cyprus, which supports transaction processing
• IT service providers who help us maintain the security of our systems

We at KIKI ensure that any third party we work with is bound by confidentiality obligations and appropriate data protection standards. Our company, SUVYD B.V., registered in Curacao under company number 164492, is the data controller responsible for your personal information.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including compliance with legal and regulatory obligations. Financial and verification records are typically kept for a minimum period required by anti-money laundering regulations. If your account becomes inactive for 12 consecutive months without deposits, bets, or withdrawals, we may apply an inactive account fee of 10 EUR per month, and we will continue to retain your data as required by our licensing obligations even during periods of inactivity.

Your Rights

Our KIKI privacy practices are designed to respect your rights over your personal data. Depending on applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing
• Withdraw your consent to marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team via live chat, available 24/7, or by emailing us at support@KIKI Casino.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Data Security

We at KIKI implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our systems use encryption and secure protocols to safeguard sensitive information, including payment details and identity documents. While we take reasonable steps to protect your data, we encourage you to keep your KIKI login credentials confidential and to avoid sharing your password with anyone.

Cookies and Tracking Technologies

Our KIKI website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze how our platform is used. For more detailed information about the specific cookies we use and how you can manage your preferences, please refer to our separate Cookie Policy.

International Data Transfers

Because we operate internationally, your data may be transferred to and processed in countries outside your country of residence, including Curacao and Cyprus, where our operating entities are based. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through our website or by email where appropriate. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team, available 24/7 via live chat, or reach us by email at support@KIKI Casino.com. We are here to address your concerns and ensure your experience with us remains secure and trustworthy.